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                                                                                            Sometimes things are not all that they seem, and
Sharing Knowledge – Giving Power
We know that there are many people in need and some just can’t get to us, so sometimes we just have to go to them. It takes longer, but it can be worth it. When John* called our Adviceline needing help with housing costs, with disability benefits and debt he was desperate. And although his
We go where help is needed
Recently we had a referral from the Early Intervention Service for a client with severe mental health problem, who is due to be sectioned to Mental Health again. To many the issue would be a straightforward one, but because of the client’s mental health issues it became more complex.   The client had a court
Joining the dots around mental health
Private renters in England who formally complain about issues such as damp and mould in their home have an almost one-in-two (46%) chance of being issued an eviction notice within 6 months, according to a new report – Touch and go – released today by Citizens Advice. The charity estimates this has affected about 141,000
Complain and you’re out: Research confirms link between tenant complaints and revenge eviction
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.   We’re here to make our society fairer.   In Sandwell we provide advice and support  across the Metropolitan Borough of Sandwell for more than 13,500 people each year.  As a charity, we support some of the most disadvantaged
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