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Holiday Makers Rights


Holiday Makers Rights                          

Where to go to to get the right up to date information

There is so much going on at the moment and government advice changing so quickly so please take a look at the following information which comes from our own national Citizens Advice pages 

If you’re planning on travelling abroad

You should:

If you’ve booked a holiday

If you already have a holiday booked it’s worth checking guidance from your travel agent, airline or other holiday provider. You might be able to rebook your holiday and go later in the year.

You can find out more about getting a refund because of coronavirus

You can also find out what to do if your package holiday is cancelled. If you need more help, you can get advice from the consumer service.

If your visa is ending and you can’t leave the UK

You should contact the Home Office if all of the following apply:

  • your visa is ending soon
  • you’re planning to leave the UK at the end of your visa
  • either the government has told you to self-isolate or the country you need to go to won’t let you in because of coronavirus

If your visa expires at any time from 24 January to 31 July 2020, the Home Office will extend your visa until 31 July. You should tell the Home Office using the online form on GOV.UK.

If your visa expires after 31 July, the Home Office will decide whether to extend your visa. You should tell the Home Office using the contact details on GOV.UK

If you’re entering the UK from abroad

There are special rules if you’re planning to arrive in the UK. This includes if you’re coming back to the UK after spending time abroad. Check if you have to follow the special rules on GOV.UK.

You’ll usually have to fill in a form on GOV.UK with details of where you’ll stay in the UK.

You also might have to stay inside at the address you put on the form for 14 days after you arrive – this is called ‘self-isolating’ or ‘quarantine’.

You won’t have to self-isolate if you’ve been in countries which are considered safe for the whole of the last 14 days – check which countries are considered safe on GOV.UK. You’ll still have to fill out the form.

The rules are different if you’re coming to the UK from Ireland, the Channel Islands or the Isle of Man. You won’t have to fill in the form or self-isolate unless you travelled from somewhere else in the last 14 days.

Filling in the form

You must fill in the form on GOV.UK with details of the address where you’ll be staying in the UK.

It’s best to fill in the form before you travel – you can fill it in up to 48 hours before you arrive in the UK. You can also fill in the form when you arrive – there will be computers you can use.

When you complete the form you’ll get an email confirmation to print or show on your phone. You’ll need to show the confirmation to immigration officials when you arrive in the UK.

If you don’t fill in the form, you might get a fine of up to £100. If you’re not a British or Irish citizen, you might not be allowed into the UK.

Self-isolating for 14 days

If you have to self-isolate, you must stay at the address you put on the form.

You can only leave the address for certain reasons, including:

  • getting basic things like food, medicine or pet supplies – if you can’t get them delivered
  • getting medical help – if it’s urgent or your doctor has told you to get help
  • going to the funeral of a close relative
  • if there’s an emergency – for example if it’s not safe to stay inside

You must not meet anyone except the people you’re staying with.

If you don’t self-isolate, you might get a £1,000 fine.

If you need to move to a different address in the 14 days, you must fill in a new form on GOV.UK.

You can check the rules on self-isolation on GOV.UK.

Janet Mylchreest 

August 2020


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