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How To Contact Us


Due to our offices not operating an open door service we have now introduced a service where you can request a callback or an appointment. If you require this service then please visit your nearest Citizens Advice in Sandwell and fill in one of the cards we have on the door and post through the letterbox. A member of the team will then be in touch.

You can also contact us via our advice line on 0300 330 9017 (Local rates apply) This service is available

Monday  —    9.00am –  3.30pm

Tuesday  —    9.00am –  7.00pm

Wed/Thur/Fri  —    9.00am –  3.30pm

If you prefer not to speak to an advisor over the phone then you can also use our webchat service which is available via the homepage of our website


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