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Job Vacancy: Digital Support Worker

Job Title: Digital Support Worker – Black Country Click Start (Solely on this Project)
Employer: Citizens Advice Sandwell
Contract: 12 Months from Start Date
Project End Date: 30th June 2022
Salary: £17,719
Hours: 37 hrs
Closing Date: 08/09/2020 at 17:00
Interview Date: TBC

Black Country Click Start is funded by the European Social Fund and the National Lottery Community Fund.

This is an exciting opportunity to be a part of a charity that is a member of a national brand. Join a growing organisation that excels in delivering a great service to clients and cares about its employees. Become a part of a team that puts excellence and clients at the forefront.

Citizens Advice Sandwell is seeking to recruit an enthusiastic Digital Support Worker to work on a busy project. This person will be required to provide ‘assisted digital support’ for learners/clients with using services and carrying out activities online.

The BBO Click Start project is a community based project that works with members of the public to coach and overcome barriers individuals face to accessing online service.

The Candidate must have the ability and willingness to travel throughout the Black Country.

The candidate must have a good standard of English, numeracy and I.T knowledge. It is essential they can carry out administrative tasks accurately and meet deadlines with minimal supervision.

The candidate will be able to demonstrate experience of working with data and paperwork that require attention to detail and a high level of accuracy.

The candidate would benefit from being able to demonstrate experience of using complex spreadsheets and client management information systems.

To obtain an application pack for this post, please email:

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